Privacy Policy

This Privacy Policy explains how CapyServer, a product of Myklnet Sdn Bhd, Reg. No: 202101009572 (1409871-H), collects, uses, stores, and protects your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws.

1. Data Collection
We collect personal data including but not limited to your name, email address, contact number, billing information, IP address, and service usage when you register, purchase, or interact with our services.

2. Purpose of Collection
Your data is collected to provide services, manage your account, process payments, detect fraud, comply with regulations, and improve our offerings.

3. Consent
By using our services, you consent to the collection, processing, and disclosure of your data as outlined in this Policy. You may withdraw consent subject to legal and contractual restrictions.

4. Data Usage
We use your data to deliver services, personalize your experience, send service updates, respond to inquiries, and comply with Malaysian regulatory requirements.

5. Data Retention
Personal data is retained only as long as necessary to fulfill service obligations, legal compliance, or dispute resolution.

6. Data Sharing
We do not sell your data. We may share information with trusted third parties, regulators, or law enforcement where required by Malaysian law.

7. Cross-Border Data Transfer
If data is transferred outside Malaysia, we ensure it is protected with equivalent safeguards in line with PDPA requirements.

8. Data Security
We apply technical and organizational measures including encryption, firewalls, and access control to safeguard your personal data. However, no system is 100% secure.

9. Cookies and Tracking
Our website uses cookies to improve user experience, track analytics, and personalize content. You may disable cookies via your browser, but this may affect functionality.

10. Marketing Communications
We may send you promotional emails or updates. You can opt out anytime by clicking “unsubscribe” or contacting our support.

11. Third-Party Services
Our services may contain links to third-party platforms (e.g., payment gateways, cloud providers). We are not responsible for their privacy practices.

12. Customer Rights
Under the PDPA, you have the right to access, correct, or request deletion of your personal data. Requests can be made by contacting us directly.

13. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

14. Data Breach Notification
In the event of a data breach, we will notify affected users and authorities in accordance with Malaysian law.

15. Legal Compliance
We may disclose your data where required by Malaysian law, court order, or regulatory authority.

16. Employee Access
Only authorized employees with a legitimate business need may access your data, and they are bound by confidentiality obligations.

17. Data Accuracy
You are responsible for ensuring your personal information is accurate and updated with us.

18. Data Backup
While we implement backup systems, customers are responsible for maintaining their own data backups.

19. Amendments to Policy
We may revise this Policy to reflect changes in law, technology, or business operations. Updated versions will be published on our website.

20. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
CapyServer (Myklnet Sdn Bhd)
Reg. No: 202101009572 (1409871-H)
Email: support@capyserver.com
Address: No. 6B, Second Floor, Lot Komersil Nadi@15, Jalan Pahang, Presint 15, 62050 Putrajaya, Wilayah Persekutuan Putrajaya